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Inbox Impact Labs > Blog > Insights > Mastercard Fights Back on Scams and Fraud
Insights

Mastercard Fights Back on Scams and Fraud

Pat Crawley
Last updated: May 24, 2024 3:00 pm
Pat Crawley
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9 Min Read
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Mastercard’s recent moves paint a fascinating picture of the current state of digital trust. On one hand, they’re joining forces with the United Nations Development Programme (UNDP) to tackle the global epidemic of digital scams. On the other, they’re wielding cutting-edge AI to thwart the ever-present threat of credit card fraud. This two-pronged approach reveals a crucial truth: trust in the digital age is a battlefield, and Mastercard is determined to be a major player in the fight.

The fight against digital scams is a relatively new front. These online cons, from phishing emails to fake investment schemes, have exploded alongside the growth of the internet. The UNDP estimates that digital scams cost the world a staggering $1.026 trillion annually, a figure likely much higher due to underreporting. This financial hemorrhage isn’t just an economic concern; it erodes the very foundation of a healthy digital world – trust.

Mastercard understands this. As a pioneer in safeguarding global payment networks, they recognize that a world riddled with scams discourages people from participating in the digital economy. By joining the UNDP’s coalition, Mastercard brings its expertise in cyber fraud detection and prevention to the table. This collaboration aims to not only understand the impact of scams, particularly in developing countries, but also to develop a framework and toolkit for combating them. Imagine a world where online transactions aren’t fraught with suspicion, where clicking a link doesn’t feel like a gamble. Mastercard’s partnership with the UNDP is a step towards making that vision a reality.

But trust isn’t just about grand narratives of global development. It’s also about the individual consumer experience. Every time someone swipes their card online, they’re placing a small bet – a bet that the transaction is legitimate and their financial information is secure. This is where Mastercard’s new AI weapon comes in.

Their generative AI system is a technological marvel. By analyzing vast amounts of transaction data at lightning speed, it can identify patterns that suggest compromised cards. This allows them to not only double the detection rate of fraudulent activity but also significantly reduce false positives, those frustrating instances where a legitimate transaction gets flagged. The net effect? Banks can block compromised cards faster, and consumers can have greater confidence that their hard-earned money is safe.

However, the story doesn’t end there. Mastercard’s AI also identifies merchants potentially at risk from fraudsters. This additional layer of protection is crucial. Fraudulent actors are constantly evolving their tactics, and merchants often become unwitting pawns in their schemes. By proactively identifying risky merchants, Mastercard helps to fortify the entire digital payment ecosystem, making it harder for fraudsters to gain a foothold.

Mastercard’s approach is significant because it acknowledges the multifaceted nature of the trust challenge. Digital scams are a broad societal issue, requiring a global coalition to address. Credit card fraud, on the other hand, is a more targeted attack, best countered by sophisticated technology. By addressing both these concerns, Mastercard demonstrates a holistic understanding of the digital trust landscape.

This isn’t just about securing transactions; it’s about securing the future of the digital economy. As more and more aspects of our lives move online, trust becomes the essential currency. Mastercard’s commitment to fighting both digital scams and credit card fraud is a reassuring sign that this future can be built on a foundation of confidence and security.

Mastercard’s recent moves paint a fascinating picture of the current state of digital trust. On one hand, they’re joining forces with the United Nations Development Programme (UNDP) to tackle the global epidemic of digital scams. On the other, they’re wielding cutting-edge AI to thwart the ever-present threat of credit card fraud. This two-pronged approach reveals a crucial truth: trust in the digital age is a battlefield, and Mastercard is determined to be a major player in the fight.

The fight against digital scams is a relatively new front. These online cons, from phishing emails to fake investment schemes, have exploded alongside the growth of the internet. The UNDP estimates that digital scams cost the world a staggering $1.026 trillion annually, a figure likely much higher due to underreporting. This financial hemorrhage isn’t just an economic concern; it erodes the very foundation of a healthy digital world – trust.

Mastercard understands this. As a pioneer in safeguarding global payment networks, they recognize that a world riddled with scams discourages people from participating in the digital economy. By joining the UNDP’s coalition, Mastercard brings its expertise in cyber fraud detection and prevention to the table. This collaboration aims to not only understand the impact of scams, particularly in developing countries, but also to develop a framework and toolkit for combating them. Imagine a world where online transactions aren’t fraught with suspicion, where clicking a link doesn’t feel like a gamble. Mastercard’s partnership with the UNDP is a step towards making that vision a reality.

But trust isn’t just about grand narratives of global development. It’s also about the individual consumer experience. Every time someone swipes their card online, they’re placing a small bet – a bet that the transaction is legitimate and their financial information is secure. This is where Mastercard’s new AI weapon comes in.

Their generative AI system is a technological marvel. By analyzing vast amounts of transaction data at lightning speed, it can identify patterns that suggest compromised cards. This allows them to not only double the detection rate of fraudulent activity but also significantly reduce false positives, those frustrating instances where a legitimate transaction gets flagged. The net effect? Banks can block compromised cards faster, and consumers can have greater confidence that their hard-earned money is safe.

However, the story doesn’t end there. Mastercard’s AI also identifies merchants potentially at risk from fraudsters. This additional layer of protection is crucial. Fraudulent actors are constantly evolving their tactics, and merchants often become unwitting pawns in their schemes. By proactively identifying risky merchants, Mastercard helps to fortify the entire digital payment ecosystem, making it harder for fraudsters to gain a foothold.

Mastercard’s approach is significant because it acknowledges the multifaceted nature of the trust challenge. Digital scams are a broad societal issue, requiring a global coalition to address. Credit card fraud, on the other hand, is a more targeted attack, best countered by sophisticated technology. By addressing both these concerns, Mastercard demonstrates a holistic understanding of the digital trust landscape.

This isn’t just about securing transactions; it’s about securing the future of the digital economy. As more and more aspects of our lives move online, trust becomes the essential currency. Mastercard’s commitment to fighting both digital scams and credit card fraud is a reassuring sign that this future can be built on a foundation of confidence and security.

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